The value of engagement

What talking to your members is worth.

Members who engage with your emails spend more — our data shows 1.4× to 2.1× more than those who don't. Move the sliders to see what that's worth.

The inputs

%
$
× more
Extra annual spend from engagement
$0
a year — because engaged members spend more.

Illustrative model. Extra spend = members × engagement rate × non-engaged annual spend × (lift − 1). The lift (1.4× Rest of World, 2.1× North America) is from our own data — members who click emails spend that much more than members who don't. A strong, universal pattern across our base; not a guarantee.